Welcome to Journey Through Toxicity. By enrolling in our online group membership and coaching program, you agree to the following terms and conditions. Please read them carefully before proceeding.

ENROLLMENT AGREEMENT

By clicking “I Agree,” emailing your statement of agreement, entering your credit card information in purchase of services, or by signing this agreement on this page or reverse, or otherwise enrolling, electronically, verbally, or otherwise, you (“Client”) agree to be provided with services by Dr. Jamie G Coaching LLC on behalf of any and all employees or contractors (“Company”), and you are entering into a legally binding agreement with the Company, subject to the following terms and conditions:

SERVICES

1. Upon execution of this Agreement, electronically, verbally, or otherwise, the Company agrees to render services related to education by means of seminar, consulting, coaching, and/or business coaching (the “Program”).

2. The terms of this Agreement shall be binding for any further goods/services supplied by Company to Client.

3. Parties agree that the Program is in the nature of coaching and education.

4. The scope of services rendered by Company pursuant to this contract shall be solely limited to those contained therein and provided for on Company’s website as part of the Program.

5. Company reserves the right to substitute services equal to or comparable to the Program for Client if reasonably required by the prevailing circumstances.

FEES

1. The Client agrees to pay the fees outlined by the Company according to the payment schedule available on the Company’s website or as otherwise provided directly to the Client. Payment plans selected by the Client will define the specific terms of payment (“Fee”).

2. A late fee of 10% of the outstanding balance will be applied for payments that are one week overdue. For each additional week the payment remains unpaid, an additional 10% late fee will be charged.

3. If the Client fails to make payments on time or chooses to withdraw from any Program, Product, or Service, they will remain fully responsible for the total cost as agreed. Access to the Company’s Programs, Products, or Services will be restricted until the full payment is received.

REFUNDS

1. Upon execution of this Agreement, the Client agrees to pay the full amount of the Fee to the Company.

2. If the Client cancels attendance or participation in the Program for any reason, no refunds will be provided unless explicitly stated in writing by the Company.

3. If the Company is unable to deliver a portion of the Program and no suitable rescheduling can be arranged, the Client will be refunded for that portion only.

CANCELLING YOUR MEMBERSHIP

By joining the Circle of Bravery program, you agree to a monthly or yearly recurring membership. Membership dues are non-refundable.

How to Cancel

To avoid being charged for the upcoming month, you may cancel your monthly Circle of Bravery membership before your next billing date.

• Email Cancellation: Send an email to assistant@drjamieg.com with your payment email. A confirmation email will serve as a receipt of your cancellation request.

• Manage Subscription: Use the provided subscription management link to update or cancel your membership.

Cancellation requests must be submitted at least 3 business days before your next billing date. Requests submitted through social media or other avenues will not be honored.

You are responsible for tracking renewal dates on your personal calendar. Payments will not be refunded retroactively due to failure to notify the Company on time.

MEMBERSHIP ACCESS

Access to the Program and its content is granted only while the membership is active. As with admission to a theme park, access is contingent upon an active membership.

Prohibited Behavior

• No Downloading and Ditching: Clients cannot join the Program for the sole purpose of downloading content and then canceling. This violates the integrity of the Program. Access will be revoked immediately without refunds if such actions are detected.

• Content Restrictions: Only workbooks and slides from masterclasses may be downloaded for personal use. Videos and live workshops are not to be downloaded. Any attempt to download unauthorized content will result in access being revoked without a refund.

DECLINED PAYMENTS

If a payment is declined, the Client’s account will be locked until the payment is resolved or the account is canceled. After payment is resolved, the Client must email assistant@drjamieg.com to request account unlocking. No additional access time will be granted for the period the account was locked. It is the Client’s responsibility to ensure timely payments and notify the Company of any issues.

CHARGEBACKS AND PAYMENT SECURITY

1. By providing credit card information to the Company, the Client authorizes the Company to charge the credit card(s) for any unpaid charges according to the agreed payment schedule.

2. For multiple-payment plans, the Company is authorized to process payments on the due dates without requiring additional authorization. The Client agrees not to initiate chargebacks or cancel the credit card used for payments without the Company’s prior written consent.

3. The Client is responsible for all fees incurred in recovering payments resulting from chargebacks or other payment disputes, including collection fees. Any changes to the provided credit card information must be communicated to the Company in advance.

4. The Company does not tolerate chargeback threats or actual chargebacks due to the clear Refund Policy outlined in these Terms & Conditions. In the event of a chargeback, the Company reserves the right to:

• Report the incident to credit reporting agencies.

• Include the Client’s information in chargeback databases or delinquent account listings, which may negatively impact the Client’s credit score.

• Require payment of the chargeback amount for removal from such databases.

NO RESALE OF SERVICES PERMITTED

1. The Client agrees not to reproduce, duplicate, copy, sell, trade, resell, or exploit any portion of the Program, including course materials, use of the Program, or access to the Program, for any commercial purposes.

2. This Agreement is non-transferable and non-assignable without the prior written consent of the Company, which may be withheld at the Company’s sole discretion.

NO TRANSFER OF INTELLECTUAL PROPERTY

1. The Company’s copyrighted and original materials are provided to the Client for individual use only, under a single-user, non-transferable, and revocable license.

2. The Client agrees not to use any of the Company’s intellectual property, including but not limited to copyrighted and original materials, for their business purposes or commercial endeavors.

3. The Client is prohibited from sharing, copying, distributing, or otherwise disseminating any materials received from the Company, whether electronically or otherwise, without prior written consent from the Company.

4. All intellectual property, including the Company’s copyrighted course materials, remains the sole property of the Company.

5. No license to sell or distribute the Company’s materials is granted or implied by the Client’s enrollment or payment of fees.

6. The Client agrees not to engage in downloading all membership content with the intent to cancel or request a refund (“downloading and ditching”). Membership access is comparable to admission to a theme park, where access is granted only while the membership is active. This does not permit the Client to download all content at any time.

7. Live workshops and videos are not downloadable. The only content permitted for download includes workbooks, slides, and audio files from masterclasses. If the Company is notified that a Client is downloading live workshops or other restricted content, the Client’s access will be immediately revoked without refund.

LIMITATION OF LIABILITY

1. By enrolling in the Program and using the Company’s services, the Client releases the Company, its officers, employees, directors, affiliates, and related entities from any and all damages that may arise from the provision of services.

2. The Program is strictly an educational and coaching service.

3. The Client acknowledges and accepts all risks, both foreseeable and unforeseeable, associated with participation in the Program and use of the Company’s services.

4. If the Company is found to be liable for any reason, the Company’s liability to the Client or any third party is limited to the lesser of:

   a.        The total fees the Client paid to the Company in the one month prior to the action giving rise to the liability.

5. Any claims against the Company must be submitted within seven (7) days of the date the cause of action arises. Failure to do so forfeits the right to bring the claim.

6. The Client agrees that the Company will not be liable for any damages resulting from the provision of services, including but not limited to direct, indirect, incidental, special, negligent, consequential, or exemplary damages arising from the use or misuse of the Company’s services or enrollment in the Program.

7. The Client acknowledges that they use the Company’s services at their own risk.

DISCLAIMER OF GUARANTEE

1. The Client acknowledges and agrees that they are entirely and solely responsible for their progress and results from the Program.

2. The Client understands and accepts that the Company cannot control their individual responses to the services provided under this Agreement.

3. The Company makes no representations or guarantees regarding the performance of this Agreement except as explicitly stated herein.

4. The Company and its affiliates expressly disclaim all implied warranties, including but not limited to titles, merchantability, and fitness for a particular purpose.

5. The Company does not guarantee or warrant that the Program will meet the Client’s expectations or that all participants will achieve the same or similar results.

COACHING POLICY

1. The Company enforces a 24-hour cancellation policy for coaching sessions. If a session is canceled less than 24 hours before the scheduled time, the session will be forfeited without a refund or rescheduling.

2. For Private Intensives and Full VIP Days, the Company requires a 48-hour cancellation notice. Cancellations made less than 48 hours in advance will result in the session being forfeited.

3. Coaching packages must be utilized within 60 days of purchase. If the Client fails to schedule and complete all sessions within this time frame, all fees paid will be forfeited.

4. All appointments must be booked within two (2) weeks of the purchase date unless otherwise agreed upon in writing. Any remaining appointments not scheduled within two (2) months from the purchase date will expire and no longer be included in this contract. All appointments must be completed within eight (8) weeks of the purchase date.

COURSE RULES

1. The Client agrees to conduct themselves courteously and respectfully when interacting with the Company’s staff and/or other clients.

2. The Client agrees to comply with all course rules and regulations as provided by the Company.

3. Failure to adhere to the course rules and regulations will constitute a material breach of this Agreement and may result in immediate termination of the Client’s participation in the Program by the Company.

4. In the event of termination due to a breach of course rules, the Client will not be entitled to a refund of any amounts paid and will remain responsible for any outstanding balances of the Fee.

NO SUBSTITUTE OF MEDICAL TREATMENT

1. The Client agrees to prioritize their own health and well-being during the provision of any services and to seek appropriate medical treatment, including but not limited to psychotherapy, if necessary.

2. The Company does not provide, nor does it represent itself as providing, medical, therapeutic, or psychotherapy services.

3. The Company is not liable for any decisions made by the Client as a result of the coaching services or for any consequences arising from those decisions.

TERMINATION

1.        If the Client is in arrears of payment or otherwise in default of this Agreement, all outstanding payments will become immediately due and payable.

2.        The Company reserves the right to collect all sums due and terminate this Agreement without providing further services to the Client.

3.        Clients in arrears of payments will not be permitted to access or use any of the Company’s services or participate in any Programs.

CONFIDENTIALITY

1. “Confidential Information” refers to information not generally known to the public that relates to the Client’s business or personal affairs.

2. The Company agrees not to disclose, reveal, or use any Confidential Information obtained during discussions or coaching sessions without the Client’s written consent.

3. The Company will maintain the strictest confidentiality and take all reasonable measures to protect the Client’s Confidential Information from disclosure, misuse, loss, or theft.

DISPUTES

1. In the event of a dispute, both parties agree to negotiate in good faith to resolve the issue. If unresolved after a reasonable period, either party may pursue further action in the specified venue.

2. Both parties agree not to engage in any conduct or communications, public or private, that disparage the other party.

INDEMNIFICATION

1. The Client agrees to defend, indemnify, and hold harmless the Company, its shareholders, affiliates, employees, subcontractors, and successors from any and all liabilities, expenses, claims, damages, or legal fees arising out of or related to the use of the Company’s services, except in cases of the Company’s sole negligence or willful misconduct.

2. The Client agrees to defend the Company in any legal actions initiated by third parties arising from or related to this Agreement.

3. The Client acknowledges that the Company’s shareholders, affiliates, employees, subcontractors, and successors will not be personally liable for the Company’s actions or representations.

CONTROLLING AGREEMENT

In the event of any conflict between this Agreement and any other materials provided by the Company or its representatives, the terms of this Agreement shall prevail.

CHOICE OF LAW

1. This Agreement shall be governed by and construed under the laws of the District of Columbia, without regard to conflicts of law principles.

2. The Client agrees to reimburse the Company for all reasonable legal fees incurred in enforcing this Agreement.

ENTIRE AGREEMENT

1. This Agreement constitutes the entire understanding between the parties regarding the subject matter and supersedes all prior agreements, negotiations, and communications, whether oral or written.

2. This Agreement may only be modified by a written instrument signed by both parties.

SURVIVAL

Provisions regarding ownership, non-circumvention, dispute resolution, proprietary rights, confidentiality, and payment obligations shall survive the termination of this Agreement.

SEVERABILITY

If any provision of this Agreement is found to be invalid or unenforceable, the remainder of the Agreement shall remain in full force and effect.

OTHER TERMS

1. By purchasing, clicking “I agree,” emailing a statement of agreement, or signing this Agreement, the Client agrees to be bound by its terms.

2. A facsimile, electronic, or emailed copy of this Agreement, with a written or electronic signature, shall be considered a legally binding document equivalent to an original signed copy.

EMAIL: assistant@drjamieg.com

Updated 01/2025